What each user role means and how do they work.
There are a number of different User Roles available within RefNow. The following describes how they work:
User Role
- Create new Reference requests.
- View Reference Requests of people within the same team.
Team Admin Role (An Admin of 1 specific team)
- Create new Reference requests.
- View Reference Requests of people within their team.
- Edit users in their team.
- Add new users to their team.
- Make users in their team a Team Admin.
- Manage Question Profiles in their team only.
- Add Question Profiles to their team only.
Super Admin Role (An Admin of the total organisation)
- Create new Reference requests.
- View Reference Requests of all users within the organisation.
- Edit all users in the organisation.
- Add new users to the organisation.
- Make any user a Team Admin.
- Make any user a Super Admin.
- Manage billing for the organisation.
- Manage subscriptions and credits for the organisation.
- Edit the organisation name.
- Create and manage Teams for the organisation.
- Create Question profiles for all teams
- View Question profiles for all teams