Add a new user

How to add a new user on your RefNow Account

In order to be able to add new users to your organisation, you will have to be a Super Admin User. You can also add new users as a Team Admin but can only add users to your own team.

Watch a video explaining how to add a new user to the portal

Below are the steps on how to add a new user to the portal:

1. Login to RefNow.
2. Click  Account -> Settings > Users and Teams.
3. Click the Create New User button.
4. Enter the Name and Email address for the user and select the correct Team and User Role for this user.
5. Click the Add User button.

The new user will receive an email which they need to click a link in order to finish setting up their account by creating a unique password. Once they've done that, they will have access to the account and will be able to begin using it.