Your Account

Billing + Credits

• I've run out of credits
• How much does RefNow cost ?
• How to add credits to your balance
• Change my subscription
• Viewing past invoices

Customisation

• Customising Email Colours
• Setting a Custom Organisation Logo
• How to change your company name

My Account

• How to Turn Off 2FA for your account
• How to Turn on 2FA Authentication (Google Auth)
• How to deactivate / delete my account

Signup and Login Issues

• An account already exists with this email address
• Forgotten my password / Reset my password
• I can't log in
• This domain has already been claimed error during signup
• Unable to signup your business to RefNow using personal email addresses from @hotmail or @gmail etc
• Your Account has been suspended

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Users and Teams

• Account Owner has left the business
• Add a new team
• Add a new user
• Disabling a user from your Organisation's RefNow Account.
• Edit a team
• Edit Users

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