How to change the timing of reminders emails

How to edit how often reminders are being sent out

You can edit the dates of how often you would like reminders to be sent out when submitting a reference request.

1. Login to the RefNow portal
2. Click New Request
3. Click Edit Reminders and change the reminder frequency settings. You will have the chance to edit when you would like to have the first, second, third and fourth reminder sent out.
4. Click Save

If you wish to change the overall default setting of when reminder messages are sent out for all of your references, please contact us.