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  2. Help for Candidates and Referees

Help for Candidates and Referees

Verification Help for Candidates

  • Providing a UK Government Share Code to prove Right To Work status
  • ID Verification for Non-UK/Irish Passports
  • How to Verify your ID using your Passport
  • How do I begin the Yoti process through RefNow?
  • Yoti - Step-by-Step guide
  • Candidate Verification Methods

Help for Employers/Referees

  • Reference Email address is wrong
  • Decline a request as a referee
  • Referee Link deleted / declined
  • How to send an encrypted PDF file
  • Referee Verification Methods
  • How to upload a PDF reference
See all 7 articles

Request Help for Candidates

  • Decline a request as a candidate
  • Adding an Employment Gap
  • My referee doesn't have an email address
  • I don't know the exact dates I worked at the company
  • My referee has left the company
  • Reference status showing as Paused
See all 14 articles
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